Privacy Policy

1. Who we are

This Privacy Policy explains how ROC Peptides ("we", "us" or "our") collects, uses and protects personal information when you visit our website, create an account, place an order or contact us.

Our website operates through WooCommerce. Further company and registered-office details should be inserted here before launch.

2. Information we collect

Depending on how you use our website, we may collect information including:

• Your name and contact details.
• Email address and telephone number.
• Billing and delivery address.
• Order and transaction information.
• Account information if you create an account.
• Information you provide when contacting us.
• Technical information such as IP address, browser type and device information.
• Website usage information collected through cookies and similar technologies.

3. How we use your information

We may use personal information to:

• Process and fulfil orders.
• Process payments and prevent fraudulent transactions.
• Arrange shipping and delivery.
• Respond to enquiries and provide customer support.
• Manage customer accounts.
• Maintain and improve our website and services.
• Comply with applicable legal and regulatory obligations.
• Send marketing communications where you have provided the appropriate consent.

4. Payments & orders

Payments may be processed through third-party payment providers. We do not generally store complete payment card details on our website. Payment providers may process your information in accordance with their own privacy policies and terms.

Order information may also be shared with delivery and fulfilment providers where necessary to complete your purchase.

5. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, analyse website usage and, where applicable, support marketing activities.

You can manage certain cookie preferences through your browser settings or any cookie-consent tools provided on the website.

6. Sharing your information

We may share personal information with trusted service providers where reasonably necessary to operate our business and provide our services. These may include website hosting providers, payment processors, delivery companies, IT providers, analytics providers and professional advisers.

We may also disclose information where required by law or where necessary to protect our legal rights, website or customers.

7. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes and meeting legal, accounting and regulatory requirements.

8. Your rights

Depending on the circumstances and applicable data-protection law, you may have rights concerning your personal information, including rights to request access, correction, deletion, restriction of processing or transfer of your information, and to object to certain processing.

Where processing is based on consent, you may withdraw that consent, subject to applicable legal requirements.

9. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

10. Contact us

If you have questions about this Privacy Policy or how we process personal information, please contact us at:

Email: support@rocpeptides.co.uk

Company: [add registered company name]
Registered address: [add registered address]